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How to add special hours or greetings

Available with any of the following tiers: Essential, Premium, and Hospitality Plus

Accessible to the following roles: Organization Manager, Organization Representative, or Manager 

Follow this guide to learn how to customize your restaurant's hours for a specific set of days, such as for closures or private events, without affecting your regular weekly schedule.

The steps in this guide are the same, whether you're on the Hostie dashboard for the web, the Hostie app for iPhone, or the Hostie app for iPad.

Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:

NOTE: Utilizing special hours will not block callers from making reservations outside of Hostie. You will need to block this within your reservation systems.


 
Add special hours (return to top)

  1. Select 'Settings' on the left-hand menu
    Screenshot 2026-10-19 at 10.14.55 AM
  2. Select 'Calendar'

    Screenshot 2026-10-19 at 10.37.56 AM

  3. Select the date/s you'd like to add special hours to or close, then select 'Special Hours'
    Screenshot 2026-10-19 at 10.42.08 AM
  4. Toggle 'Set as closed' to mark the whole day as closed, then select 'Save'
    Screenshot 2026-10-19 at 10.44.36 AM

  5. Select 'Add shift' if you'll be open for hours that differ from your regularly set hours.  Set your special hours, then select 'Save'
    Screenshot 2026-10-19 at 10.47.27 AM



       
      Add special greetings (return to top)

      1. Select 'Settings' on the left-hand menu
        Screenshot 2026-10-19 at 10.14.55 AM
      2. Select 'Calendar'
        Screenshot 2026-10-19 at 10.37.56 AM
      3. Select the date/s you'd like to add special greetings to, then select 'Greeting'
        Screenshot 2026-10-19 at 10.50.03 AM

      4. Add a special greeting, then select 'Save'
        Screenshot 2026-10-19 at 10.51.49 AM


       
      Edit or remove special hours (return to top)


      1. Select 'Settings' on the left-hand menu
        Screenshot 2026-10-19 at 10.14.55 AM
      2. Select 'Calendar'
        Screenshot 2026-10-19 at 10.37.56 AM
      3. Select the special hour/s you'd like to edit or remove
        Screenshot 2026-10-19 at 10.54.17 AM
      4. Remove a shift by selecting the trash can icon, or remove the whole special hour by selecting the trash can icon.
        Screenshot 2026-10-19 at 10.56.23 AM


         
        Edit or remove special greetings (return to top)

        1. Select 'Settings' on the left-hand menu
          Screenshot 2026-10-19 at 10.14.55 AM
        2. Select 'Calendar'
          Screenshot 2026-10-19 at 10.37.56 AM
        3. Select the special greeting/s you'd like to edit or remove
          Screenshot 2026-10-19 at 10.54.17 AM
        4. Remove the special greeting by selecting the trash can icon. 
          Screenshot 2026-10-19 at 10.56.29 AM