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How to add special hours or greetings

Available with any of the following tiers: Essential, Premium, and Hospitality Plus

Accessible to those with Organization Manager, Organization Representative, or Manager access. 

Follow this guide to learn how to customize your restaurant's hours for a specific set of days, such as for closures or private events, without affecting your regular weekly schedule.

Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:

NOTE: Utilizing special hours will not block callers from making reservations outside of Hostie. You will need to block this within your reservation systems.

Add special hours or a special greeting (return to top)
  1. Log in to your Hostie dashboard
    1. Log In to your Hostie
  2. Select 'Settings' on the left-hand menu
    1. 3 - Go to Settings
  3. Select 'Hours' and then 'Calendar'
    1. 4 - Select Hours
    2. 5 - Select Calendar-1
  4. Select the date/s you'd like to add special hours to or close
    1. 6 - Select Dates
  1. Toggle 'Set as closed' to mark the whole day as closed
    1. 8 - Select Closed or ...
  2. Add special hours if you'll be open for limited hours that day
    1. 9 - Select Special Hours
  3. Add a special greeting
    1. 10 - Select Special Greeting-1
    2. Screenshot 2025-12-01 at 2.43.44 PM
 
Edit or remove special hours or a special greeting (return to top)
  1. Select the special hour or special greeting you'd like to edit or remove
    1. 6 - Select Dates copy-1
  2. Remove the special hour or special greeting by selecting the trash can icon.
    1. Screenshot 2025-12-01 at 2.46.26 PM
    2. Screenshot 2025-12-01 at 2.46.31 PM