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How to add special hours or greetings

Available with any of the following tiers: Essential, Premium, and Hospitality Plus

Accessible to the following roles: Organization Manager, Organization Representative, or Manager 

Follow this guide to learn how to customize your restaurant's hours for a specific set of days, such as for closures or private events, without affecting your regular weekly schedule.

The steps in this guide are the same, whether you're on the Hostie dashboard for the web, the Hostie app for iPhone, or the Hostie app for iPad.

Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:

NOTE: Utilizing special hours will not block callers from making reservations outside of Hostie. You will need to block this within your reservation systems.

 
Add special hours (return to top)
  1. Log in to your Hostie dashboard
    1. Log In to your Hostie-1
  2. Select 'Settings' on the left-hand menu
    1. 3 - Go to Settings copy
  3. Select 'Hours', and then 'Calendar'
    1. 4 - Select Hours-2
    2. 5 - Select Calendar-1-3
  4. Select the date/s you'd like to add special hours to or close, then select 'Special Hours'
    1. 6 - Select Dates-3
    2. 7 - Select Special Hours
  5. Toggle 'Set as closed' to mark the whole day as closed, then select 'Save'
    1. 8 - Select Closed or ...-4
    2. 8 - Select Closed or ...-3
  6. Select 'Add shift' if you'll be open for hours that differ from your regulary set hours.  Set your special hours, then select 'Save'
    1. 9 - Select Special Hours-1
    2. 9 - Select Special Hours-2
    3. 9 - Select Special Hours-3
       
      Add special greetings (return to top)
      1. Log in to your Hostie dashboard
        1. Log In to your Hostie-1
      2. Select 'Settings' on the left-hand menu
        1. 3 - Go to Settings copy
      3. Select 'Hours', and then 'Calendar'
        1. 4 - Select Hours-2
        2. 5 - Select Calendar-1-3
      4. Select the date/s you'd like to add special greetings to, then select 'Greeting'
        1. 6 - Select Dates copy-1-2
        2. 10 - Select Special Greeting-2
      5. Add a special greeting, then select 'Save'
        1. Untitled 3-4
       
      Edit or remove special hours (return to top)
      1. Log in to your Hostie dashboard
        1. Log In to your Hostie-1
      2. Select 'Settings' on the left-hand menu
        1. 3 - Go to Settings copy
      3. Select 'Hours', and then 'Calendar'
        1. 4 - Select Hours-2
        2. 5 - Select Calendar-1-3
      4. Select the special hour/s you'd like to edit or remove
        1. 6 - Select Dates copy-1-1
      5. Remove a shift by selecting the trash can icon, or remove the whole special hour by selecting the trash can icon.
        1. Untitled 3-3
         
        Edit or remove special greetings (return to top)
        1. Log in to your Hostie dashboard
          1. Log In to your Hostie-1
        2. Select 'Settings' on the left-hand menu
          1. 3 - Go to Settings copy
        3. Select 'Hours', and then 'Calendar'
          1. 4 - Select Hours-2
          2. 5 - Select Calendar-1-3
        4. Select the special greeting/s you'd like to edit or remove
          1. 6 - Select Dates copy-1-1
        5. Remove the special greeting by selecting the trash can icon. 
          1. Untitled 3-2