How to manage customers

Follow this guide to learn how to manage customers through Hostie, allowing you to block/unblock phone numbers and edit their name, and/or email.

The steps in this guide are the same, whether you're on the Hostie dashboard for the web, the Hostie app for iPhone, or the Hostie app for iPad.

Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:

• Edit customers
• Block or unblock customers

Edit customers (return to top)

1. Log in to your Hostie dashboard
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2. Select 'Settings' on the left-hand menu
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3. Select 'Customers'
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4. In the search bar, look up the desired phone number or email address
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5. Select the 'gear icon', and then 'Edit Profile'
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6. Set desired name and/or email, then select 'Save'

Block or unblock customers (return to top)

1. Log in to your Hostie dashboard
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2. Select 'Settings' on the left-hand menu
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3. Select 'Customers'
   
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4. In the search bar, look up the desired phone number or email address
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5. Select the 'gear icon', and then 'Block'
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6. To unblock a customer, select the 'gear icon', and then 'Unblock'
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