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How to set up a Resy integration

Hostie can automatically book and manage reservations over the phone using Resy360. Follow this guide for setup.

Available with any of the following tiers: Premium & Hospitality Plus

Instructions

  1. We have a Resy integration, but we also want to have our operations team be able to access your books for any edge cases.

    1. Create a zara@[yourdomain].com email address or alias for us access your Resy (first name can be “Zara”, last name can be “Lee”), then add this email to your Resy

    2. You can also create a regular Gmail account as well
      1. zaralee[restaurantname]@gmail.com
  2. Log in to your Resy OS
  3. Navigate to User Permissions
  4. Click Add new user
  5. Use the following credentials:
    1. Email address: zara@[yourdomain].com
    2. First name: Zara
    3. Last name: Lee
    4. Title: Host
    5. Booking Permissions: Book without Payment

 

Pro tip: Check your availability planning and pacing settings, as this is what reflects when we book for you!