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What can I edit in the settings?

Available with any of the following plans: Essential, Premium, and Hospitality Plus

Accessible to the following roles: Organization Manager, Organization Representative, or Manager

Learn how to edit and add links and responses in your settings.

The steps in this guide are the same, whether you're on the Hostie dashboard for the web, the Hostie app for iPhone, or the Hostie app for iPad.

Use the links below to jump to specific areas, or read from top to bottom and use the links within each section to navigate between areas:

You can update your FAQs and URLs in the Hostie App


 

How do I edit the links?
  1. Log in to your Hostie dashboard
    1. Log In to your Hostie-1
  2. Select 'Settings' on the left-hand menu
  3. Select 'General' to view address, email, and links
    1. Links Setting

 

How do I edit the FAQs?

The responses will generally be word-for-word how the voice concierge responds! Be sure to use full sentences. Always include "Would you like me to send you the link?" if there is a corresponding link.

These are your general frequently asked questions and links to send. Use the 'Add prompt' icon to add and change additional prompts!

  1. Log in to your Hostie dashboard
    1. Log In to your Hostie-1
  1. Select 'Settings' on the left-hand menu
  2. Select 'FAQs' and scroll to view all responses
    1. FAQs Setting